Shipping & Layby

 

Shipping

We ship with both Australia Post and couriers and offer regular postage based on the total weight of your order. 

$7.95 up to 500grams

$11.95 up to 5kg

$15.50 for 5kg+

Free shipping for orders over $150 within Australia

 

We will not be held responsible for any loss or damage by Australia Post however we will do everything we can to help you locate the item.

 

All in stock items are shipped within 3 days of receiving your order. If an item you have ordered is not in stock or is a preorder, we will contact you. You will have the option to cancel the item, substitute the item or be issued a store credit. 

 

PICK UP AVAILABLE FROM HORNSBY OR NORTH SYDNEY

 

Returns Policy

At Mumma Loves Bubba we pride ourselves on providing excellent customer service.

You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). 

Please note that no refunds or exchanges are permitted for change of mind or discontinued or sale items.

All goods are covered by the manufacturer's warranties and each have differing guidelines. Please contact us to find out the relevant warranty and we will assist you with repair or replacement of the goods.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

Layby Policy

Layby is available for purchases over $100. Check out with the Bank Deposit payment.

A 20% deposit is required to secure layby items (10% non refundable) within 5 days of purchase. The balance is to be fully paid by 8 weeks otherwise order will be cancelled and money paid refunded minus 10% holding fee.

Please contact us if you have any questions.